Beginning on January 3, 2017, when you log in for the first time:


  1. You can sign in using your existing username and password.
  2. You will be prompted to change your password to a new one with at least 10 digits and both upper and lower case, numeric and special characters.
  3. You will be asked to create three security questions to allow you to retrieve or reset passwords in the future.

If you cannot remember your existing password - or have any other questions about this update - please contact Customer Service at 877-276-2780.

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